Oh Chute! Hope your okay?

La Machine Crash Replacement Service

Need some help?

Need help or have question? Chances are that you’ll find the answer here. Still didn’t find the answer to your question? Don’t hesitate to get in touch, we’re glad to help.

 

For all your questions about orders or general enquiries please contact:

Email
service@lamachine.cc

Opened from Monday to Friday from 9am to 5pm (CET).

The La Machine Crash Replacement Service
So you’ve fallen and tore that favourite Kit? First of all we truly hope your okay. Once you (and your ego) have healed it’s time to get back on the bike. Maybe we can ease the pain and help you out with replacement kit? That’s where our unique 1 Year Crash Replacement Service comes in: you send us your damaged kit and we’ll give you a 50% discount on your replacement kit.

Terms and Conditions
•This service only covers jerseys and bib shorts that were purchased in the last year. Please provide us with an order number when your reach out.
•When your damaged jersey or bib is no longer in stock, you get a discount on a similar item (for example a jersey in different design).
•This offer cannot be turned into a refund or discount for other products in our webshop.

Important: Before you go rushing to the post office to send us the damaged items please first send an email stating the original order number, order date and a photo (or photo’s) of the damaged goods. You can address this email to service@lamachine.cc

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We blend in (cycling) tradition with a sense of understated, clever design and the best possible materials to create beautiful, timeless products that you’ll find nowhere else.
Need help?

Do you need advice from one of our fashion experts? Feel free to contact us anytime, anywhere. We are there for you.

service@lamachine.cc

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