FREE SHIPPING FROM €100
FREE SHIPPING FROM €100

Shipping

La Machine delivery partner

Your order will be shipped using PostNL and its international network of worldwide partners.

Time of delivery

If you’ve placed your order before 3 p.m. (C.ET.) on a business day we’ll ship it the same day. If you live in The Netherlands or Belgium you’ll even receive your order the next (business) day. For the rest of the European Union it can take up to 5 business days for your order to arrive. Orders outside of the European Union can take up to a maximum 14 business days. Please see the details below.

Track and Trace

You can follow the status of your order and shipment in your La Machine account. Don’t have an account or not able to login? No worries. Once we’ve shipped your order you’ll receive an automated email containing a tracking link from our shipping partner PostNL.

Not at home?

Missed the delivery? You will find a note in your mailbox with an update on the status of your delivery. For instance, if they delivered the package to one of your neighbours or they’ll com back for another try. Usually they’ll first try to deliver it at one of your neighbours. If they find no one home there as well they’ll come back for another try. If at the second try they still find no one home the package gets forwarded to a local Parcel shop or Pick-up point where it will be available for pickup for the next 2 weeks. After those 2 weeks the package we’ll be automatically returned to our address.

Shipping costs

Netherlands, Belgium, Luxembourg, France, Germany and United Kingdom
Flat rate: €4,95
Orders from € 100,00: Free Shipping!

Other European Union Countries
Flat rate: €9,95
Orders from € 100,00: Free Shipping!

Worldwide (United States, Australia etc.)
Flat rate: €19,95
Orders from € 150,00: Free Shipping!

Delivery time by country

EUROPEAN UNION

Country Delivery time  (working days) Track & Trace
Belgium 1
Bulgaria 4-5
Cyprus 4-7
Denmark 2-3
Germany 2
Estonia 4-5
Finland 4-5
France 2-3
Greece 4-7
Britain 2-3
Hungary 3-5
Ireland 3-4
Italy 3
Croatia 5-8
Latvia 4-5
Lithuania 4-5
Luxembourg 2
Malta 5-7
The Netherlands 1
Austria 4
Poland 3-5
Portugal 3-5
Romania 4-5
Slovenia 3-5
Slovakia 3-5
Spain 3-5
Czech Republic 3-5
Sweden 2-4

INTERNATIONAL

Country Delivery times (working days) Track & Trace
Aruba 4-8
Australia 6-11
Bonaire, Sint Eustatius and Saba 4-8
Brazil 6-15
Canada 5-11
China 5-15
Curacao 4-8
Philippines 8-15
Hong Kong 5-7
India 6-10
Indonesia 6-10
Israel 4-6
Japan 4-7
Kosovo 7-9
New Zealand 6-9
Norway 4-7
Ukraine 10-12
Russia 8-10
Singapore 4-6
Taiwan 6-9
Thailand 6-9
Turkey 5-12
United States 4-7
Vietnam 8-15
South Africa 8-10
South Korea 8-15
Switzerland 3-5

 

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E-MAIL

Send an E-mail to our Service desk. Available from Mon – Fri from 9am to 5pm CET.

WHATSAPP

Get in touch via WhatsApp. Available from Mon – Fri from 9am to 5pm CET.

FACEBOOK

Get in touch via Facebook Messenger. Available from Mon – Fri from 9am to 5pm CET.

5% OFF YOUR FIRST ORDER

Enter the La Machine Cycle Club peloton, subscribe and get 5% off on your first purchase shop wide.

*only valid for first time customers

Thank you for joining the La Machine peloton!

 

You will receive shortly an email with the discount code you can use at checkout.  Happy Riding!