Help Center

Need assistance? We're here to help with any questions or issues. Browse our FAQs or reach out via email for quick support. We’re dedicated to making your experience with La Machine seamless and enjoyable.

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Order

Pay at La Machine using iDEAL, credit card, PayPal, Klarna, Bancontact, Apple Pay, Google Pay, and apply vouchers or discount codes for extra savings. Safe and easy shopping!

Shipping

La Machine offers fast shipping with next-day delivery in the Netherlands, Belgium, Luxembourg, and Germany for orders placed before 15:00 on business days. Free shipping is available on orders over €100 within the EU, UK, and North America. Worldwide shipping includes tracking for all orders.

Returns

Free returns are available only in the Netherlands, Belgium, Germany, and Luxembourg. La Machine offers easy returns within 30 days of purchase. Items must be unused and in original condition, with all tags attached. Customers are responsible for return shipping costs unless the item is faulty or incorrect. Refunds are processed within 14 days after the return is received.

Collabs

We love partnering with influencers who resonate with our brand. However, due to budget limits, we cannot sponsor projects or donate to charities at this time. We appreciate your understanding and encourage creative collaboration ideas that align with La Machine.

Frequently Asked Questions

What is your return policy?

What are the shipping costs?

What is the delivery time of my order?

Do I have to pay customs or import duties?

I am looking for an article from the previous season?

The item I want is out of stock. Will it be restocked?

No answer to your question yet?

Do you have a question about your order? Or in need of advice? Feel free to contact us at anytime. We’ll do our upmost to answer all your questions.


service@lamachine.cc

Mon - Fri 09:00 to 17:00


Headquarters

La Machine Cycle Club B.V.
Spoorlaan 16
5481 SK Schijndel
The Netherlands

Our bestsellers

Chasse Patate - Poster

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Translation missing: en.products.product.price.sale_price ¥5,000 Translation missing: en.products.product.price.regular_price
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Allez - Loose Fit - Tour de France T-shirt

Translation missing: en.products.product.price.regular_price ¥9,900
Translation missing: en.products.product.price.sale_price ¥9,900 Translation missing: en.products.product.price.regular_price
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