Privacy Policy – La Machine

Version 5.0 – 06-08-2025

1. We care about your privacy

Bonjour. This Privacy Policy explains how we, La Machine, process your personal data when you use our website https://www.lamachine.cc. Please read it carefully.

We understand that you place your trust in us, and we take our responsibility to protect your privacy seriously. This notice explains what data we collect, why we collect it, and how it improves your experience.

This Privacy Policy applies to all services provided by La Machine. We are not responsible for the privacy practices of other websites or platforms. By using our website and placing orders, you accept the terms of this policy.

La Machine respects the privacy of all users and ensures that personal data is handled securely and with care.

2. What personal data do we collect and why?

2.1 Orders placed via our website

When you place an order, we collect your first and last name, email address, telephone number, and shipping address. This data is necessary for processing and fulfilling your order, for communicating with you regarding your order, and for meeting our contractual obligations.

Your data will be retained as long as La Machine is operational. In the event of bankruptcy or dissolution, your data will be deleted and destroyed.

Payments on our website are handled by Shopify Payments. Shopify is an independent data controller for the processing of your payment information. For their privacy policy, see https://www.shopify.com/legal/privacy. All transactions are encrypted and comply with the highest PCI DSS security standards.

If you do not provide the required data, we cannot process your order. We also retain transaction records and any customer service correspondence related to your purchase, in accordance with legal and financial obligations.

2.2 Use of the website and newsletters

With your explicit consent, we may collect personal data such as your name and email address when you submit a product review or subscribe to our newsletter.

We use Omnisend to provide newsletter services. Their privacy policy can be found at https://www.omnisend.com/privacy.

We also collect anonymised data related to how visitors use our site, such as pages viewed, traffic sources, and search behavior. We do not store full IP addresses, so this data cannot be linked to individuals.

We use cookies and similar technologies to improve your shopping experience. By enabling cookies in your browser and using our site, you consent to their use.

Functional cookies ensure that the webshop works correctly. For example, they allow the site to save your cart contents, remember login details, and store your display settings.

Analytical cookies help us understand how visitors interact with the site. They track technical details like browser type, screen resolution, preferred language, referring pages, and time spent on the site.

Marketing cookies are used to show you relevant advertisements. These cookies allow us and third parties (such as Google and Facebook) to track clicks and purchases, and to connect your behavior across devices.

You can adjust your cookie preferences in your browser. Some features may not work properly with cookies disabled.

2.3 Direct marketing and surveys

We may use your email address to send you marketing communications, based on our legitimate interest in promoting our products and services.

With your consent, we may also process order history, country of access, and payment method to personalise promotions and advertising.

You can opt out of marketing at any time by contacting us or using the unsubscribe link.

2.4 Statistics and business development

We may process personal data such as location, product preferences, and purchase history to generate anonymised statistics. This helps us improve our services and develop new products. This processing is based on our legitimate interest in business improvement.

3. Who has access to your personal data?

3.1 Shopify Payments

We use Shopify Payments to process online transactions. We share relevant order and payment data, such as name, address, and device information, with Shopify to facilitate the transaction. Shopify is responsible for its own processing of personal data.

3.2 Delivery and fulfilment partners

To fulfil your order, we share your contact and shipping information with third-party warehouses and carriers.

These service providers are contractually bound to follow our instructions and must implement proper technical and organisational security measures.

4. Your rights under GDPR

You have the right to access your personal data.

You have the right to correct or update inaccurate data.

You have the right to withdraw consent at any time.

You have the right to request deletion of your personal data.

You have the right to restrict or object to certain processing.

You have the right to request a portable copy of your personal data.

To exercise these rights, contact us using the details below.

5. Data transfers outside the EU/EEA

Some of our service providers are located outside the EU/EEA, including the United States. In such cases, we use EU-approved Standard Contractual Clauses to ensure your data is protected.

You may request a copy of these safeguards by contacting us.

6. Changes to this Privacy Policy

We may update this Privacy Policy periodically. If we make changes, they will be published in the Customer Service section of our website. We recommend checking this page regularly.

7. Contact

If you have any questions about this policy or wish to exercise your rights, please contact:

La Machine Cycle Club B.V.
Spoorlaan 16
5481 SK Schijndel
The Netherlands
Tel: +31 85 000 3146
Email: info@lamachine.cc

8. Privacy preferences

You may object to the use of your data for direct marketing at any time.

You may also request the deletion of all personal data we hold about you.