Welcome to our FAQ. This page is designed to provide answers to common questions and help you find the information you need.


What is your return policy?

When will I receive the refund for my return?

I paid my order with a gift card, but I want to return it. How does that work?

Do you exchange for another size?

What is your warranty policy?


What are the shipping costs?

What is the delivery time of my order?

Do I have to pay customs or import duties?

I made a mistake in my shipping address. What can I do?


How do I determine the right clothing size?

The item I want is out of stock. Will it be restocked?

I didn't receive an order confirmation. Why not?

I am looking for an article from the previous season?